Get in Touch

1. Business Details

2. Contact Information

3. Grievance Officer (DPDP Act)

In accordance with the Digital Personal Data Protection Act, 2023, our Grievance Officer can be contacted at:

4. Support Hours

5. Support Categories

Choose the right category for faster help:

6. Business Address

7. Send Us a Message

Fill the form and we'll get back to you via email:

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Category App Support Client Project Refund Request Privacy Request Grievance General Inquiry

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8. Response Times

Category	Expected Response
App Support	24 - 48 hours
Client Projects	24 - 48 hours
Refund Requests	24 - 48 hours
Privacy Requests (DPDP)	Up to 30 days
Grievance Redressal	48 hours

9. For Clients (Project Inquiry)

Interested in hiring us for a project? Here's the process:

• Step 1 — Email us with your project brief
• Step 2 — 30-minute free consultation call
• Step 3 — We send you a detailed SOW + quote
• Step 4 — Sign the Service Agreement
• Step 5 — 50% advance payment, project starts

For all project inquiries: support@lipiapps.in

10. For App Users (Support)

Need help with our apps? Here's how to get support:

• Step 1 — Check the app's in-app help section
• Step 2 — Email us with details
• Step 3 — Include transaction ID (for payment issues)
• Step 4 — Wait for our response (24-48 hours)
• Step 5 — We'll resolve your issue

For app support: support@lipiapps.in

11. Legal & Regulatory