Terms of Service

Welcome to LiPi Apps. These Terms of Service ("Terms") govern your access to and use of our mobile applications, website (lipiapps.in), and client development services.

This document has two parts:

• Part A — For users of our mobile applications
• Part B — For clients who hire us for development

By using our services, you agree to the applicable part of these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By accessing or using our Apps, you confirm that you are at least 18 years of age and agree to comply with these Terms and all applicable laws. If you are under 18, you represent that you have parental or guardian consent.

2. Use of Apps

Our Apps are provided for personal, non-commercial use. You agree NOT to:

• Modify, reverse engineer, or decompile the Apps
• Copy, distribute, or resell the Apps
• Use the Apps for any illegal or unauthorized purpose
• Attempt to extract the source code
• Remove any copyright or trademark notices
• Use automated systems or bots to access the Apps
• Bypass security features or license checks

3. Intellectual Property

All content, features, code, graphics, logos, and trademarks in our Apps are owned by LiPi Apps and are protected by copyright and intellectual property laws. You may not use our branding without prior written permission.

4. In-App Purchases

Some Apps offer in-app purchases such as premium features and digital content. All payments are processed securely through Razorpay. By making a purchase, you agree that:

• All purchases are final, subject to our Refund Policy
• Premium features are tied to your device / account
• Product delivery is instant via in-app activation
• We may modify or discontinue features at any time

5. Refund Policy

Refunds for in-app purchases are governed by our Cancellation & Refunds Policy. Please review it carefully before making a purchase.

6. Disclaimer of Warranties

Our Apps are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that the Apps will be uninterrupted, error-free, or free of harmful components.

7. Limitation of Liability

To the maximum extent permitted by law, LiPi Apps shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Apps, including loss of data, profits, device damage, or third-party claims.

8. User Conduct

You agree not to:

• Harass, abuse, or harm other users
• Post or transmit harmful, obscene, or infringing content
• Impersonate LiPi Apps or its staff
• Engage in any form of cheating or exploitation
• Use offensive usernames or in-app chat

9. Termination

We reserve the right to terminate or suspend access to our Apps without notice if you violate these Terms. You may also stop using our Apps at any time by uninstalling them.

10. Scope of Services

LiPi Apps provides:

• Mobile App Development
• Website Development
• Custom Software Solutions

11. Project Initiation

All client projects require:

• A signed Service Agreement
• A detailed Statement of Work (SOW)
• 50% advance payment before project start
• Client's valid KYC (PAN / GST / Aadhaar)

12. Payment Terms

• 50% advance — before project starts
• 50% balance — before final delivery
• All payments via Razorpay
• GST applicable as per Indian law
• No work begins until advance is received
• Project pauses if balance is delayed

13. Timeline & Communication

• Timeline defined in the SOW
• Weekly progress updates via email
• Client feedback within 3 working days
• Delays caused by client extend timeline

14. Deliverables

Standard delivery includes:

• Deployed / compiled application or live website
• Admin panel access and credentials
• User documentation / manual
• 30-day bug fix warranty

Not included in standard delivery:

• Source code (available as add-on)
• Backend code (always remains with LiPi Apps)
• Payment processing logic
• License management system

15. Source Code (Add-On)

Source code may be purchased separately as an add-on. The fee for source code depends on the project scope and is agreed upon in the project agreement / SOW before the project starts.

Upon full payment of the source code fee:

• Client receives full source code repository
• Git repository access
• Build instructions and dependencies
• Right to modify and use for their specific project

Exclusions:

• Backend code (payment logic, license server, database architecture) is never transferred
• Source code may not be resold as a template or product
• Attribution comments may not be removed
• Source code fee is non-refundable once delivered

16. Ownership

Upon full payment of the project fee, the client receives 100% ownership of the delivered artifacts, excluding backend services.

LiPi Apps retains ownership of:

• Backend infrastructure and APIs
• Payment processing logic
• License management system
• Internal tools and frameworks

17. Portfolio Rights

LiPi Apps reserves the right to display completed projects in its portfolio and marketing materials, unless the client requests otherwise in writing.

18. Refund Policy (Client Projects)

• No refunds after project work begins
• Advance payment is non-refundable
• If cancelled before project start — advance refunded (minus admin fee)
• Partial work done — no refund for completed milestones
• Source code fee is non-refundable once delivered

19. Revisions & Changes

• 2 free revisions included in standard scope
• Additional changes = separate quote
• Scope changes may extend timeline and cost
• Major feature additions require new SOW

20. Warranty & Support

• 30 days bug fix warranty from delivery date
• Bugs in delivered code fixed free of charge
• Warranty void if client modifies core files
• New features = separate quote
• After 30 days = paid support

21. Copyright & IP Protection

The client agrees NOT to:

• Claim our internal frameworks or libraries as their own
• Remove copyright, trademark, or attribution notices
• Register our code as their own IP
• Use our brand name or logo without permission
• Rebrand or resell our templates or internal tools

Any violation may result in legal action under the Copyright Act, 1957 and the Trademarks Act, 1999.

22. Illegal Content & Features

• Gambling or betting (in states where illegal)
• Adult content or pornography
• Money laundering or financial fraud
• Data theft, hacking tools, or spyware
• Drug trafficking or illegal substances
• Weapons or explosives
• Hate speech, terrorism, or violence
• Any activity violating the Indian IT Act, 2000
• Any other illegal activity under Indian law

Violation may result in immediate termination of services, forfeiture of advance payment, and reporting to law enforcement.

23. Data Breach & Privacy Protection

The client agrees to:

• Implement reasonable security measures in their project
• Comply with the Digital Personal Data Protection Act, 2023
• Not use the delivered code to harvest user data illegally
• Not sell or share user data without consent
• Report any data breach to LiPi Apps within 24 hours

LiPi Apps shall not be liable for data breaches caused by the client's modifications, negligence, or misuse of the delivered code.

24. Tax & GST Compliance

The client agrees to:

• Use the delivered software only for lawful business purposes
• Comply with all applicable tax laws (GST, Income Tax, etc.)
• Not use our software to evade taxes or hide revenue
• Not modify billing or payment features to avoid tax

LiPi Apps is not responsible for any tax violations committed by the client using the delivered software.

25. Client Refuses Full Payment

If the client refuses to pay the remaining balance after project completion, LiPi Apps reserves the right to:

• Withhold final delivery or code handover
• Disable the deployed application or website
• Initiate legal proceedings under the Indian Contract Act, 1872
• Claim the full amount plus interest and legal costs

Advance payments are non-refundable in such cases.

26. Client Indemnification

The client agrees to indemnify and hold LiPi Apps harmless from any and all claims, damages, losses, or legal action arising from:

• Client's modifications to the delivered code
• Client's use of the code for illegal purposes
• Client's failure to comply with applicable laws
• Client's negligence in data security
• Third-party claims related to client's business
• Tax or GST violations by the client
• Any content or feature added by the client

27. Source Code Agreement

If the client purchases source code, a separate Source Code Agreement must be signed, which includes:

• Permitted use (specific project only)
• Prohibited use (illegal activities, resale as template)
• Warranty void clause (once modified)
• Attribution preservation
• Indemnification by client
• No support for modified code

28. Code Attribution & Watermark

All delivered code contains attribution comments identifying LiPi Apps as the original developer. The client agrees NOT to remove these comments. These serve as:

• Proof of delivery
• Original authorship record
• Legal protection for both parties

29. Delivery Proof & Records

All project deliveries will be documented via:

• Delivery email (with Git commit hash and date)
• Screenshots of the working product
• Client approval email
• Payment receipts
• Signed agreements (Service + Source Code if applicable)

These records are retained for a minimum of 5 years for legal and compliance purposes.

30. Termination (Client Projects)

• Either party may terminate with 7 days written notice
• Client pays for all work completed up to termination
• Advance is non-refundable
• Deliverables transferred only after full payment
• LiPi Apps may terminate immediately for illegal use or breach

31. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Tamil Nadu, India.

32. Changes to These Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our services constitutes acceptance.

33. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.